I find working with Charles a pleasure. He is responsive, knowledgeable and always willing to consider whatever alternatives I might throw his way. Some of our trips have included as many as 32 rail changes and it all worked out much to my surprise and pleasure. As he gets to know a client he is able to make recommendations that are appropriate to the client's tastes. You can't go wrong working with him as your travel agent.

We take complicated trips and Charles is never fazed by our requests and always finds a a solution.

Charles has arranged many trips for us over the years and some are quite complicated with many train changes, hotels and cruises. Everything has been done to our satisfaction, and we never missed a connection. When trips have been cancelled due to health issues, Charles has managed it all with speed and even reminders for things that we may have scheduled or booked on our own. He is prompt, courteous, and frequently improves our location on ships and often saves us additional money or finds additional credit. He is an agent who goes the extra mile for his clients, and we are delighted to recommend his services.

He is always helpful.

We like him very much. Everything positive.